Noriko's House Cleaning

Hello, I'm Noriko, owner and professional house cleaner of Noriko's House Cleaning.  I started my cleaning business in May of 2007.  I wanted to work while my children were in school, and this business was flexible enough so that I was able to help provide for my family as well as being there for my children.  I was on a mission to become debt free.  If you are familiar with Dave Ramsey, he's the radio talk show host about finances.  He's the guy who told me to go clean houses!  So, here I am three years into the business, I can say I AM consumer debt-free and have a business to speak for.

My prior experience has been mostly administrative.  Classically trained at our local 5-star, 5-diamond hotel with almost 4 years of employment; customer service, excellent work ethics and quality workmanship are some of the aspects I carry into my cleaning business. Unfortunately, I ended my employment at our local resort due to my growing business demands.

With steady business growth, I decided to become serious about it by hiring employees, being insured, bonded and carry worker's compensation coverage.  Only commercial accounts needs licensing.  I am a small independently owned (non-franchise) house cleaning company.  I was selected to do some subcontract work for a property management company with move-out/move-in cleaning.  Additionally, last year, another property management company chose our company to provide cleaning services for rentals.  Together, I will have access to 170 rental homes in addition to the 70+ regular service clients.

I employ those who have gone through a criminal background search and are just about as detailed as I am.  I will not hire those that wants to be paid under the table, or illegals.  I would not jeopardize my business or my clients to any illegal activity.  Currently, we have 4 trained cleaners and 2 team lead (who cleans just as well as I do), I am very proud of  my staff.  We hope that you'll notice a difference in our people.  We truly enjoy seeing the transformation in your home.

I've had so many compliments on my website.  I created it ~ though, I find it wordy, imagine what we can do for you in your home.

My Staff:  (This photo was taken in April 2010 at our local 5star/5diamond resort for our Customer Service training):

Left to right:  Aleshia (Team Lead); Noriko (Owner); Donna; Yvonne; Angela; Shaylene; Shellie (Team Lead) ~ she's been with me 2-1/2 years!

What are our customers saying about our service?

Posted by Jessie N 7/2010

Thorough, Honest, Reliable, Smart

Noriko really trains and supervises her crew. I was worried when her business grew and she couldn't do it all herself anymore, as her level of fantastic ability usually doesn't scale well when a businesses grows. It has been a year now, and I'm amazed by the great job that is done EVERY time. She often shows up after the crew is finished to inspect for herself. She is immaculate, and a very smart businesswoman. She is not the cheapest in town, but very reasonable, and you don't have the problems that typically accompany the 'cheap' cleaners. I have also used a larger corporate cleaning company in town, which was more expensive and less consistent than Noriko’s crew.

Posted by Jim W. 12/2009

"When I first looked into a house cleaning service come to my home, I compared many companies, often relying on ads in newspapers and magazines and wasn't particularly pleased with what I found.  I found Noriko's House Cleaning via the internet.  Noriko took the time to talk to me and even stopped by my home to look at my specific needs.
 
I have been using Noriko's House Cleaning for over a year.  Noriko takes a very active part in her company and is often part of my on-site home cleaning team!  Even after a job, she inspects the work of her employees and points out any problems in a supportive way. 
 
Noriko and her employees have been very trustworthy and thorough in their work.  I appreciate their attention to details that I would not have noticed, but which make my house feel even cleaner than I could have ever managed on my own.  I have enjoyed working with her and hope to continue to do so for years to come." (an excerpt Karen who forwarded this note to BBB)
Posted by Karen J.  11/2009

"We hired Noriko and her crew to do a move-out clean for us.  Our property management company was so impressed with the quality of work performed."

Posted by Karen L. on 06/2009 (now a currently bi-weekly client)

"I just had to send a note and let you know how pleased we are with the girls that come and do our cleaning.  The two girls that were here today are wonderful.  They consistently do a thorough job whether you are here supervising or not.  Additionally, they always come with a smile on their face and never fail to ask about how we are.  They really deserve to be commended on their hard work and customer service.  It really is a pleasure to have them in our home.  A friend commented recently on how she has to lock up her valuables before her cleaning service comes.  I was shocked.  It never would have occurred to me that I had to worry about that with the quality of staff you provide."
Posted by Marla J. on 09/2008

"Noriko has been cleaning my home every other week for months now. She is very reliable, timely, and gets right to the job at hand. I have had several others perform these services in the past but none come close to her ability to do the job right. In addition, she always notifies you well in advance if she needs a schedule change. Finally, she has a charming personality and is easy to communicate with. 5 stars in my book!!"
Posted by Mark B. on 01/2008

Referrals are also a great testament for us!  We have gained many new clients through referrals.

We look forward to speaking to you about your cleaning needs!