In years past, you would often overhear conversations in
places like beauty salons, community clubhouses, cocktail parties and fancy
restaurants that would start something like this:
"Wow, I just found the best housecleaner and they are really cheap!"
This conversation was usually one of the ladies (or gentlemen) boasting about
the cleaning person they had just hired to clean their home and this home was
usually located in a high-income neighborhood because, after all, years ago
only the wealthy could afford hired helpers in the home.
Well, times have changed - kind of.
The days of only the wealthy using hired help inside the home are gone! It's
not that the wealthier don't use housecleaners any longer, it's the fact that
today's average homeowners (especially the two income earner households) are
seeking outside help with home maintenance because of time constraints, lack of
energy to clean after putting in a 40+ hour workweek, etc. The market for
independent cleaning contractors has skyrocketed over the past 10-15 years!
Along with this "boom" in demand has come the "boom" in independent contractors
who are working without occupational licenses, insurances and may well lack the
experience needed to "safely" clean the many varied surfaces that exist in today's
homes.
The industry refers to them as: Trunk Slammers.
When a homeowner (especially those homes where both parents are working full
time just to cover expenses) goes looking for help with home maintenance, "price" is always a huge part of the decision on just who will be hired
and,there's nothing wrong with that, provided the potential consumer knows what
they are paying for and the possible liabilities they are exposing themselves
to when selecting a cleaning service provider based solely on price.
What liabilities?
When hiring an unlicensed worker who is working for "under the table" wages
that are not going to be reported to the
When hiring an unlicensed worker who is working for "under the table" wages
that are not going to be reported to the
When hiring an uninsured worker, you become responsible (technically) for any
medical expenses for your employee should your employee become injured
while working in your home. In most states, you should be paying workman's
compensation insurance for your employee.
When hiring an uninsured worker, you will assume all liabilities for damage,
breakage or theft of anything in your home. This may not sound like much of a
liability on your part but. remember we mentioned, "experienced" earlier?
Inexperienced people can, and do literally thousands of dollars worth of damage
to the many new surfaces in today's homes. Things like marble, granite,
hardwood flooring, fiberglass tubs. and the list goes on and on and on.
Oh, one other thing, you are breaking the law by hiring these individuals.
Unwittingly (or maybe knowingly) you have become complicit in tax evasion,
operating (in most municipalities/states) an unlicensed business and, in some
states, operating a business without adequate liability insurance or workman's
compensation insurance. Claiming ignorance of your cleaner's business status
will not help. You as the purchaser of services are responsible to investigate
the legal status of any outside contractor who performs any services on
your home and you should never be afraid to ask for documentation from those
service providers. (Remember the old Caveat-emptor phrase. It's true!)
Yeah, you're saying, "I know all this stuff already and anyway, no one ever
gets caught for this kind of stuff!"
I say, "Oh Yeah. A little research on the subject (your Due-Diligence) will
quickly reveal that people, often unsuspecting people, are being caught and
fined everyday of the week on just these circumstances. Check with the
The whole matter becomes an especially different kettle of fish if your
worker/employee is also an undocumented alien but, that's for another letter.
Makes you wonder, is that $20/$30 difference in rates really worth the risk(s)?
Your money; your decision.
D. Crichton
Co-Founder, International Cleaners Association
www.internationalclnrs.com